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AppSys Plugin

FOR RENTMAN

My orders are not exported

First of all, verify that your cart and checkout page are not using WooCommerce Blocks. Refer to https://woocommerce.com/document/woocommerce-store-editing/customizing-cart-and-checkout/#reverting-to-the-classic-cart-and-checkout on how to revert to legacy shortcodes.

If you're not using WooCommerce Blocks for your cart and checkout pages, but your orders still are not exported, you can have a look at the 'Export log', which you can find in your wp-admin at 'Rentman' -> 'Logs' -> 'Export log'.

If the export failed because of a temporary issue (Rentman connection issues, subscription unpaid, ...), you can retry to export the order from the list of orders in WooCommerce.

List of orders

If you still can't find any cause, you can always contact us via webdesign@appsysictgroup.com